Services / Products

1. The repayment period is one month (1) or monthly for the applicable duration if the loan.

2. The interest rate for the loan may change at short notice.

3. Some loan products may attract a service few.

4. Some loan products may come bundled with some micro insurance benefits.

5. Non-compliance with the commitments of the loan contract/agreement can generate financial and/or legal consequences.

6. If the borrower does not make any payments on time, the debtor shall be in default. INSTAFINANCE shall charge the borrower interest on the unpaid balance at the applicable loan rate.

7. By filling in and submitting the manual and/or electronic loan application form, you are declaring having understood and agreed to all the terms and conditions and that if any information is found to be false, the application would be nullified and rejected. The customer account may even be suspended or deactivated.

Online and Mobile Systems

1. Any personal data collected shall be used only for purposes of processing products acquisitions and will be kept confidential in accordance with our privacy policy.

2. You must not allow any other person to use or access your account/profile.

3. You are responsible for all use of your account, including any unauthorised use except to the extent that such use could not have reasonably been prevented by you.

4. You must update your account/profile details and all other information when any information provided by you that is relevant to the usage of your account is no longer accurate or changes in any way.

5. You acknowledge that you obtain no rights in, or in respect to, the INSTAFINANCE online and mobile Systems other than such express rights to access and use the systems.

6. We will promptly deactivate your account if you request us to do so. We will advise you once deactivation has been effected.

7. We may suspend your account/profile at any time with or without notice for any reason we deem fit.

8. You must take all reasonable action to prevent and detect unauthorised use of the INSTAFINANCE online and mobile platforms.

9. By logging in and using our online and mobile platforms are declaring having understood and agreed to all the terms and conditions and that any breach of these terms and conditions may lead to the suspection and/or deactivation of the customer account.